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Month: March 2014

Creating Customer Value

Less Is More 

One of the common challenges we face in every aspect of our business is to provide more value at less cost. We have been on this journey for several years in Information Technology (IT) at Celanese; and as much of the low hanging fruit has disappeared, we are now facing a significant enemy that we must take on: complexity.

As we zero-in on a target total cost of IT services for the company, we have multiple paths. One path is to change services and sometimes service levels. Another is to be more productive in supporting all we have. But the most compelling path is to…

Collaboration

Calling All Bloggers… 

Want to blog for us?  Have an interesting story to tell that relates to Celanese or the chemical industry?  We would love to share your perspective! 

As we approach the two year anniversary of the Celanese blog, we are looking for ways to expand the topics and readership.   We have had more than 80 bloggers and posted 110 blogs since inception.  If you would like to join us in making the next two years an even…

Creating Customer Value

The Era Of Ambiguity Leadership 

Why is it that we discuss our need to “deal with ambiguity?”  Ambiguity is approached with a similar level of disdain as we have for garbage – “we’ve got a lot of ambiguity – can someone take care of it?”  Ambiguity should not be seen as a negative, rather it is truly empowering.

Ambiguity is a “grown-up” sandbox.  As children we were literally given a box of sand and left to our own devices.  Think about it, there were no instructions, but we still built amazing things.  From mystical castles to major excavation projects, the sandbox gave us…

Employee Growth

24 Hours To Better Leadership 

The first business book I actually read was “What the CEO Wants You to Know.”  I remember admiring the way it looked; small and white with a band of red across the bottom. The author was Ram Charan; his name was strong and when I read the book I wasn’t disappointed. In a few sittings, I learned about business metrics, leadership and how to tell a compelling story using simple examples. Of all the business books I have owned, it’s the one that has…